Our on time performance KPI is 99.98% with a 100% safety record. Currently we are the LEADING PROVIDER of Airline Crew transportation in Melbourne.Our Coach Captains and staff are specialised in the Airline Cabin Crew Transfer industry. At Jetbus we have an extensive training program which is compulsory for all drivers to complete.

Within this Driver Training Program we outline the importance of Fatigue Management, Drug and Alcohol and Medical Conditions. All drivers are also given 3 months before they are required to complete a Defensive Training Course and an Executive Protection Security Drivers Course.

We have implemented the state of the art IT platform, providing the most leading edge hardware and software available for fleet logistics management. The system uses real time data and provides direct links between the control room and the drivers. The system integrates job processing, navigation and positioning, dispatch, fleet management, and reporting.

Our system will utilize In Vehicle GPS Computer Terminal technology. This allows you to use track where the vehicle is at all times, send receive messages and update job status real time. All drivers use this system to receive and send job details. The Global positioning capability will provide significant added security for your Crew and Captains. By tracking our Coaches and vehicles for pick up to drop off, we are able to monitor any changes to expected routes. Our system will allow us to follow up and take any appropriate action instantaneously.

Our Coaches are fitted with on board tablet screens alleviating out dated communication radios and mobile phone communication with drivers. Our on board tablet screens ensure the driver is not distracted whilst proceeding with valued Airline Cabin and Tech Crew. We are the only Airline Crew Transport Coach Company to have this capability.


Jetbus Airport Shuttle has been in operation for over 15 years. Our services extend across Corporate, Government and private clients for Bus, Coach, Sedan and Limousine transfers and most major Airlines for our Luxury Coach division. We possess a well maintained, luxury fleet of Coaches, Limousines and High Occupancy Vehicles, which together with our committed staff provide a professional and personal service to all of our valued Airline Industry clients.

The key controls on service delivery will include:

  • Establishment and regular review of Key Performance Indicators (KPI’s.)
  • Effective benchmarking of current performances against other industry standards.
  • Implementing measures to enhance performance.
  • A Continuous Improvement Program that encourages lateral thinking and aims to achieve conformance against established standards.
  • Financial audits on all elements of service delivery.
  • Regular vehicle inspection and maintenance.
  • Consistent HR processes especially in recruitment/training.


Our fleet is current, modern and caters for all airline cabin crew transportation requirements. Our coaches range from 9 seat up to 64 seat capacity.

Jetbus proudly services the following Airlines